Return Policy for Hotel The Oasis

At Hotel The Oasis, operated by Rashika Buildwell Pvt. Ltd., we strive to ensure a seamless experience for our guests. Below are our return guidelines for payments and cancellations:

Booking Cancellations

Guests must cancel their bookings at least 48 hours prior to check-in to receive a full refund.
Cancellations made within 48 hours of check-in are non-refundable.

Refund Processing

Approved refunds will be credited to the original payment method within 7-10 business days.
Refunds are subject to standard bank processing times.

Non-Refundable Services

Payments made for special event bookings (e.g., hall reservations, private lounge bookings) are non-refundable unless otherwise stated in a formal agreement.

Payment Discrepancies

Any billing disputes must be reported within 24 hours of receiving the payment confirmation.
For corrections, contact us at +91 6395717500 or theoasissre@gmail.com.

Guest Responsibilities

Guests are responsible for ensuring accurate payment information during booking.

For further assistance, reach out to us:

Phone: +91 6395717500
Email: theoasissre@gmail.com
Address: Near Delhi Road, Near SBI Industrial Estate, Saharanpur, Uttar Pradesh, 247001