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Privacy Policy

Privacy Policy for Hotel The Oasis

Effective Date: July 1, 2017

Hotel The Oasis , operated by RASHIKA BUILDWELL PVT. LTD, is committed to safeguarding the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, and share your information. By using our services or website, you agree to the terms outlined in this Privacy Policy.

  1. Information We Collect

We collect the following types of information:

  1. Personal Information
  • Contact Information: Name, email address, phone number, and mailing address.
  • Identity Details: Government-issued identification (if required), GST details (for businesses), and date of birth.
  • Payment Information: Credit/debit card details, bank account information, and billing address.
  • Booking Details: Room preferences, check-in/check-out dates, and bookings for halls, the bar, the restaurant, or the lounge.
  1. Usage Information
  • Data about your interaction with our website, including IP address, browser type, and device details.
  • Cookies and similar technologies to track website activity and improve user experience.
  1. Special Requests and Preferences
  • Additional preferences you provide during your stay or booking, such as dietary needs, accessibility requirements, or event customization.
  1. How We Use Your Information

We use your information for the following purposes:

  1. To facilitate and manage reservations for rooms, halls, the bar, the lounge, or the restaurant.
  2. To process payments securely and provide invoices.
  3. To send booking confirmations, updates, and promotional offers.
  4. To address inquiries, requests, or feedback.
  5. To comply with legal and regulatory requirements, including GST filings (GSTIN: 09AADCR3852P1ZR).
  6. To improve website functionality and personalize your experience.
  1. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

  • Payment Gateways: For secure transaction processing.
  • Third-Party Service Providers: To manage marketing, IT, or analytical needs.
  • Government Authorities: To comply with regulatory obligations (e.g., GST and identity verification).
  • Affiliates and Partners: If you book through third-party travel agents or platforms.
  1. Payment Security

We ensure secure processing of payments through trusted gateways compliant with PCI-DSS standards. Your payment details are encrypted and shared only with authorized processors.

  1. Cookies and Tracking Technologies

Our website uses cookies to:

  • Improve browsing experience and functionality.
  • Analyze website traffic patterns.
  • Offer personalized advertisements.

You can modify your cookie preferences via browser settings.

  1. Data Retention

We retain personal data only as long as necessary for the purposes outlined or to meet legal requirements.

  1. Your Rights

You have the right to:

  • Access or update your personal information.
  • Request deletion of your data (subject to legal obligations).
  • Opt out of receiving promotional communications.
  1. Facilities and Services Information

Hotel The Oasis offers the following:

  • Rooms: Two types of luxurious accommodations.
  • Halls: Four fully-equipped spaces for events, conferences, or celebrations.
  • Bar: A wide selection of beverages in a refined atmosphere.
  • Restaurant and Lounge: An elegant dining experience connected with a vibrant lounge for relaxation.

All services are managed under RASHIKA BUILDWELL PVT. LTD

  1. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of external sites and recommend reviewing their policies.

  1. Data Protection Measures

We employ industry-standard measures to protect your personal data against unauthorized access, alteration, or misuse.

  1. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date.

  1. Contact Us

For questions or concerns about this Privacy Policy, please contact us:

  • Phone: +91 6395717500
  • Email: theoasissre@gmail.com
  • Address: Hotel The Oasis, Near Delhi Road, Near SBI Industrial Estate, Saharanpur, Uttar Pradesh, 247001
  • GSTIN: 09AADCR3852P1ZR
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